Although we deliver two popular workshops which focus on productivity and motivation; we are positioned to design and lead bespoke workshops that fit any company’s needs within an array of sectors. Although we have executed a variety of workshops, we always start with the belief that it is paramount to engage and inspire employees.
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Specialized Workshop Development / Workshops to Engage & Inspire Employees
- We have developed various workshops and mini-programmes including: Developing/Properly Positioning your Personal Brand, Creating an Internal CV that gets noticed, Internal Interviewing Strategies and Career Planning for Success
- We can also develop workshops that focus on employees that are transitioning into retirement—providing much needed support and resources to do so successfully
Case Study for Workshop geared to improving communications/team collaboration
Location: London,UK / Industry: Customer Service (Call-centre) / Workforce: 100+ / Key
element of project: Effective communications for better team-work/customer service
Services Offered: multi-team zoom workshops and written exercises
Challenge: Developing better customer relationships through clearer communications as well as fostering a team-first culture Action Plan: Utilising our experience in customer service, we developed a simply yet effective system in engaging customers, managing/resolving issues and building a rapport to retain the customer. We also created a workshop in how to build a more open/collaborative workspace.
Results: Because the staff was happy, customer satisfaction increased by 8% on a recent customer survey.
“It was a pleasure working with Employment Success in building a workshop focused on team-building and clear, effective communications. Our staff learned so much and started to engage more with each other and management as well as increasing the satisfaction amongst our clients.” – Laura, Administration/Trainer, Customer Services